PogoWolf's Lair

July 19, 2011

Customer Service…

Filed under: Uncategorized — pogowolf @ 2:30 PM

Where did it go?   Over the past few weeks we’ve been at the tail end of some companies screw ups and all we get  is a shrug and well I’ll tell the manager.     what?  really?   do you WANT my money?  do you not want me
to tell the 4 people that follow and read my blogs?  (well ok.. the couple thousand people)?

Get this:

Cancun Mexican Restaurant…  7/4/11
6714 East 82nd Street, Indianapolis - (317) 578-7054
=======================================
O..M… to the F’ing G,  this place was horrible.    Have never been in any of the ‘Cancun’ Mexican but had heard what I good place it is; I was looking forward to some nice Mexican cooking.
first.. there was a line to be seated and plenty of open tables in the place.  After being seated, it took 15 minutes before the waiter came to get our
order.  Then they forgot my 2 year old Sons dinner.  Gave him two Styrofoam cups even after requesting a plastic cups (my son breaks the Styrofoam cups)
we saw the waiter like twice.    Waited for paper towels to clean up the spill after the first cup exploded in my sons hands. 

and after we requested to see the manager.. no one came.  We stood up front and complained to the hostess who just told us so what?
Yeah.. DO NOT go to this place.  it’s not with your money.  the food wasn’t THAT good.

 

Ramada Limited – Tell City    7/16/11
Spending over $100 a night for a room I expect a certain level of service.   Leaving at 11am and coming back to a dirty room at 8 PM is not something I would expect.  After complaining to the front desk, we where only told that they would speak to the manger about it.   HUH?    Calculate how much the cleaning crew makes per room and take that off my bill.     I paid for service I didn’t get!     *sigh*   I think about that now.. Sad smile

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